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In today’s digital-first world, organizations rely on web applications, cloud services, and remote networks more than ever. Ensuring that these services deliver a seamless experience to users is critical—but it’s not always easy. This is where Digital Experience Monitoring (ZDX) comes in.

2026-01-23 Edit

Edit done 2026-01-22

SSL Inspection allows organizations to monitor and secure encrypted web traffic by decrypting, inspecting, and re-encrypting it. To configure SSL inspection:

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Jan 21 Edit

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Application Segment Management is a core feature of Zscaler Private Access (ZPA) that enables organizations to control and secure access to internal applications. Instead of granting network-level access, ZPA uses application segments—logical groupings of apps based on business function or security requirements.

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Edit done while PE in progress

Jan 21 edit

Authentication is the gatekeeper of modern digital systems, ensuring that users are who they claim to be. Integrating with an Identity Provider (IdP) centralises this responsibility, allowing organisations to manage identities, credentials, and access policies in one place.

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Zscaler Client Connector is a lightweight endpoint agent that enables secure, cloud-based access to internet and private applications without relying on traditional network perimeter controls. Proper configuration is essential to ensure consistent security enforcement, optimal performance, and a smooth user experience across devices.

Next steps for Rubric: “Have a stake, have a say”

It’s hard to pick one key takeaway from such a lively conference, but the message “Have a stake, have a say”—which was woven through the event—definitely struck a chord.

We’re proud to be employee-owned, and the conference reinforced that it’s the right strategic model for our business.

Sharing the learning

The EOA conference provides a rare opportunity to discover how other employee-owned companies operate.

A standout example was “Behind the Boardroom Door”, an interactive simulation of an EOT trust board meeting. It was fascinating to see how other trusts handle decision-making, and to learn that we share many of the same challenges. For example, effective governance is key to avoiding “role creep”, where trustees take on day-to-day operational responsibilities that should be managed by company directors.

Bridging the generation gap

Editing article in batch 2